State Farm® Insurance Agent Michael Cracchiola
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pio Pacilio
January 16, 2026
"Huge shout out to Tra he really helped me with everything made the process very stress free and smooth, made sure I was satisfied with the service and made sure it worked for Me pleasure to work with."
"Thank you, Pio! I'm happy to hear that Tra made your experience stress-free and smooth. It's great to know you felt well taken care of. If you ever need anything else, feel free to reach out!"
Oria Ocean
January 14, 2026
"Chris Delaney gave me a call recently about a quote and while sadly I wasn't a good fit for them at this time, this man went above and beyond to give me information on things I can do both now and in the future to facilitate my needs for both. I'm going to take his advice and hope to become a client of his in the future. Real customer service has become almost obsolete so this interaction was refreshing. Ty so much Chris!**"
"Thank you, Oria, for sharing your experience! I'm happy to hear that Chris provided you with valuable information and exceptional service. We appreciate your kind words and look forward to the possibility of assisting you in the future. If you have any questions or need further assistance, feel free to reach out!"
EDMID ASANTE
January 13, 2026
"I had a pleasure working with Tra Reed , very informative about my new policy help me with every question and answers. Great service thank you. All my questions were answered , and I was able to save on car insurance"
"Thank you, Edmid! I'm happy to hear that Tra Reed was able to assist you with your new policy and answer all your questions. It's great that you were able to save on your insurance as well. We appreciate your feedback and are here if you need anything else!"
Adkgal Adkgal
January 9, 2026
"Tra is the best insurance man. He makes sure I am properly covered, he listens to what I prefer, he is very kind and easy to talk with. Tra has my best interest in mind. I strongly recommend Tra for all your insurance needs. He will have you covered. Thanks Tra- for saving me money!"
"Thank you, Adkgal! I'm happy to hear that Tra has been so helpful and attentive to your needs. It's great to know he’s made a positive impact by ensuring you’re well-covered and saving you money. We appreciate your recommendation and are here if you need anything else!"
Rick Keeler
December 29, 2025
"Tra Reed was very helpful in making my choices on the homeowner policy and was always there when l had any questions!"
"Thank you, Rick! I'm happy to hear that Tra was able to assist you with your policy and answer your questions. Our team is dedicated to providing helpful and reliable service. If you need anything else, feel free to reach out!"
Michael Stein
December 12, 2025
"It was a pleasure to get my car insurance with State Farm. No hasles just a simple and direct manner ."
"Thank you, Michael! I'm happy to hear that your experience getting insurance with us was straightforward and hassle-free. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Samantha Schneider
December 4, 2025
"I had such an effortless and efficient experience with Chris. He made everything clear and understandable. And made me save so much money! I couldn’t thank him enough!"
"Hey Samantha! Thank you so much for sharing this. I’m really glad your time with Chris felt clear and efficient, and it’s great to hear he helped you lower your cost on your car insurance. We appreciate you taking a moment to leave this!"
Danine Reed
November 26, 2025
"I had an amazing experience working with Tra for my car insurance and renters insurance. He explained everything clearly and thoroughly, breaking down all my coverage so I actually understood what I was paying for. He even helped me increase my property damage limits and got me a smaller deductible on my renters policy — while making my overall price cheaper. I was honestly nervous about switching because I had been with my previous company for over 10 years, and I wasn’t sure what would happen if I didn’t pay for the upcoming month or how the cancellation would work. Tra handled the entire process for me, including canceling my old policy, and made the whole transition completely seamless. I didn’t have to stress about a thing. Highly recommend! Great service, super patient, and really looks out for you."
Solly Setton
November 14, 2025
"I called about a quote regarding a new car insurance. And got on the phone with Frank. Amazing man! He gave me everything I had to know with a phenomenal discount on my car insurance, every other company I called I was quoted a way higher price. Frank also gave me advise on my credit and how to grow it overall an amazing guy. I really appreciate his help!"
"Thank you so much for your kind words! We're happy to hear that Frank could help you find an affordable car insurance quote and provide useful credit advice. We appreciate your trust and look forward to assisting you with all your insurance needs in the future! -Mike "
Mamadou Diagne
November 6, 2025
"Best customer service I've ever gotten from an insurance. Honestly they really care about whatever situation you're going through. There's this guy named Trae that's work in there, Man whatever you need just ring this guy up he will drop everything and take care of you in a heartbeat. Another thing I noticed working with him, he never leaves you on holds like some other companies do, unless it's really needed and in that case he's always quick"
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Tra and our team were able to provide you with the attentive and caring service you deserve. At our Carle Place State Farm office, we truly strive to support our customers through every situation with compassion and efficiency. Your feedback means a lot to us and motivates us to keep delivering the best service possible. If you ever need anything else, please don't hesitate to reach out. We're here for you! -Mike "
sviatlana sharankova
October 23, 2025
"Excellent Service! I’ve been working with Tra Reed for some time now, and he is truly one of the most responsible and professional insurance agents I’ve ever met. He always responds quickly and is very knowledgeable about all insurance questions. No matter what I ask, he’s patient and always ready to help. I really appreciate his reliability and great customer service. Highly recommend Tra Reed and his State Farm team!"
"We’re honored by your positive feedback regarding our office and Tra! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Mike "
Carilyn Hamilton
September 19, 2025
"Customer service here is great as the kids say it's FIRE. The rates could be better either way I am so satisfied."
"We’re thankful for your feedback, Carilyn! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Mike "
Kaleb Sparks
September 8, 2025
"Frank Rangone was excellent. Personable, Helpful and knowledgeable."
"Thank you for your 5-star review Kaleb! My State Farm team and I are happy to be your good neighbor! We appreciate your kind words on our office and on Frank. "
violet aponte
June 4, 2025
"I had the pleasure of speaking with Mr. Chris Delaney. He was informative, professional and a delight to speak with."
"Thank you for taking the time to share your thoughts on Chris! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Mike "
subin varghese
June 3, 2025
"'ve been a loyal State Farm customer for the past four years, but my recent experience has been disappointing. I called today to ask why my insurance rates keep increasing, and spoke with DJ — the same representative I usually deal with. Instead of offering an explanation or trying to help, he simply told me, “This is what we can offer you right now.” When I mentioned that I had received a more competitive quote from another insurance, his response was, “It’s your choice to keep State Farm or not,” and then he abruptly ended the call. As a customer, I expect to be treated with respect and at least given a proper explanation. If representatives can’t offer support or show basic courtesy, then perhaps customer service isn't the right field for them. This interaction has made me seriously consider switching providers."
"Hi Subin, we are genuinely sorry to hear you are unhappy with our Agency. Unfortunately, individual Agents have no control of the rates, and we made several attempts to connect with you via phone to address this issue further. If you are open to connecting with us, we will take your feedback seriously. We wish you the best moving forward. - Mike "
Brian Basile
April 17, 2025
"Had the pleasure of working with Frank Ragone, he helped me get home and auto quotes. Frank went above and beyond for me and my family, I never had an agent explain to me the coverages like Frank did for me! I would highly recommend reaching out to Frank for all insurance needs!"
"We’re honored by your positive feedback on our office and of Frank here at State Farm! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Mike "
Paramjit Singh
April 4, 2025
"Very prompt response always."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Mike"
Lena Thompson
April 1, 2025
"Frank ragone was absolutely amazing and a pleasure to work with. A family member referred me to him and I will happily be referring all of my family and friends also. He was very helpful, knowledgeable and timely and got me a great quote. Definitely recommend Frank!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I am so glad Frank was able to assist! -Mike"
randy f
March 25, 2025
"Kevin Warner is the most helpful and comprehensive agent i’ve ever spoke with on the phone. Definitely takes his time with you and tries to give you the best pricing possible, while also explaining everything necessary. He’s an exemplary agent."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Kevin and the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Mike "
Gwendolyn Mccullough
February 21, 2025
"To whom it concern. My agent, Frank Jessica, and the whole team is so wonderful and very appreciative to me and my husband. I value them very much and they are the best."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Mike"
Giancarlos Llanos
February 19, 2025
"Frank Ragone made the transition process really easy and efficient. He was very transparent with all the coverage items in the policy to ensure I was confident in the value I am getting from State Farm."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We are glad Frank was able to help! -Mike"
Wojciech Krawczyk
February 14, 2025
"Chris was great. He did a very good job. He listened. He answered all my questions I would recommend this agent. From Michael Cracchoiola State Farm insurance"
"We’re honored by your positive feedback on our office and with Chris! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Mike"
Richard Sager
January 29, 2025
"They have seen very helpful helping me change my insurance over to S/F"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Michael"
Cargeo
January 15, 2025
"Me and my family are extremely greatful for the certious and professional services we recieved from Michael & Frank. We were able to bundle our home and auto insurance. And most importantly save money. We also plan on discussing life insurance options on our next visit."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Michael "
Bryan Griffith
October 24, 2024
"Mike’s the first person I call when I’m shopping for quotes. Always provided me with great prices and exceptional service (seriously goes above and beyond). For example, when I called him to let him know I got in an accident near his office, he hopped right in his car, dropped my wife off at an appointment she was late to, and drove me home. You can’t put a price on the service Mike and his team provides!"
"Bryan Thank You for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Mike "